Privacy Policy
Information we collect
Order details: name, phone number, email address and delivery address you provide at checkout.
Account details: if you create an account, your name, email address and an encrypted password.
Usage data: pages viewed, products added to cart and similar activity, collected through Google Analytics via Google Tag Manager.
Checkout details: the name, phone number, email address and delivery address you type at checkout are saved as you fill in the form, even if you do not complete the order.
How we use it
To process, confirm and deliver your orders
To contact you about an order, usually on WhatsApp or by phone
To improve the website and understand which products are in demand
To understand why a checkout was not completed and to fix problems with it
Cookies and analytics
This website uses cookies set by Google Analytics and Google Tag Manager to measure traffic and understand how the site is used. You can block or delete cookies in your browser settings; parts of the site may not work as expected if you do.
Sharing your information
We do not sell your personal information. It is shared only with the delivery personnel fulfilling your order and with service providers who operate the website, such as our hosting provider, our image hosting provider and Google Analytics.
Data retention
Order records are kept for as long as needed to handle returns, warranties and our record-keeping obligations. Account data is kept until you ask us to delete it. Checkout details from orders that were not completed are deleted automatically after 90 days.
Your choices
You can ask us to correct or delete your personal information by emailing iqosdubaiterea@gmail.com.
Changes to this policy
We may update this policy from time to time. The version published on this page is the one that applies.