Payment Methods
Every order is paid when it reaches you or once it is confirmed, never before. There is no online card payment on this site, so your card details are never entered here.
The four ways to pay
| Method | When you pay | Good to know |
|---|---|---|
| Cash | When the courier hands over the order | Having the exact amount ready speeds up the handover |
| Card | When the courier hands over the order | The courier carries a card machine for Visa and Mastercard |
| Apple Pay or Google Pay | When the courier hands over the order | Tap your phone on the courier's card machine |
| Bank transfer | After we confirm the order | We send the account details on WhatsApp when we confirm your order |
Choosing a method at checkout
Pick your payment method when you place the order. If you change your mind, tell us on WhatsApp on +971 50 394 4935 before the courier leaves and we will update it.
Delivery fees
The delivery fee and the order value above which delivery is free are shown at checkout and on the delivery areas page, together with the delivery times for each emirate. The fee is paid with the order, by the same method.
Refunds
Because orders are paid on delivery, approved refunds go back by the same method you used to pay, or by bank transfer where that is not possible. The returns and refunds policy explains when a refund applies.
Questions about a payment
Message us on WhatsApp on +971 50 394 4935 with your order number.